Job Description: Program Coordinator – E-Tutor Class (EdTech Company)

Position: Program Coordinator

Location: [BagBazar] (In-office)

Employment Type: Full-time

Salary: Competitive, based on experience

About E-Tutor Class

E-Tutor Class is a leading EdTech company committed to revolutionizing online education by providing high-quality learning solutions. Our platform offers a range of courses, exam preparation materials, and interactive learning experiences tailored to students' needs. We aim to enhance learning through technology-driven solutions, making education accessible and engaging for all.

Role Overview

The Program Coordinator will be responsible for planning, executing, and managing educational programs and courses offered by E-Tutor Class. This role involves coordinating with instructors, students, content developers, and technical teams to ensure seamless course delivery, student engagement, and program success.

Key Responsibilities

Program Management & Execution

• Oversee the end-to-end execution of educational programs, ensuring smooth operation and timely delivery.
• Develop and maintain course schedules, timelines, and content update plans.
• Collaborate with subject matter experts and instructors to design and refine curriculum structures.
• Ensure that all learning materials, assessments, and resources are up-to-date and aligned with academic and competitive exam standards.

Student Engagement & Support

• Act as the primary point of contact for students, addressing inquiries, concerns, and feedback.
• Organize orientation sessions, webinars, and Q&A sessions to enhance student engagement.
• Monitor student progress and performance, providing necessary support and interventions.

Instructor & Stakeholder Coordination

• Liaise with instructors and faculty members to ensure quality content delivery.
• Schedule and manage live classes, recorded sessions, and interactive discussions.
• Provide necessary training and support to educators for using online teaching tools effectively.

Quality Assurance & Improvement

• Implement feedback mechanisms to gather insights from students and instructors.
• Analyze course effectiveness and suggest improvements based on student performance metrics.
• Ensure adherence to company policies and educational standards.

Technology & Platform Management

• Work with the technical team to resolve platform-related issues affecting students or instructors.
• Assist in integrating new technologies and tools to enhance the learning experience.
• Monitor platform analytics to optimize engagement and retention rates.

Marketing & Outreach Support

• Collaborate with the marketing team to promote courses and increase enrollment.
• Assist in creating promotional materials, newsletters, and social media content.
• Support partnerships with schools, colleges, and other educational institutions.

Qualifications & Skills

Education & Experience

• Bachelor’s or Master’s degree in Education, Business Administration, Project Management, or a related field.
• 2+ years of experience in program coordination, educational management, or EdTech-related roles.
• Experience in online learning platforms, LMS (Learning Management Systems), or digital education is a plus.

Technical Skills

• Proficiency in Microsoft Office, Google Workspace, and project management tools.
• Familiarity with EdTech platforms like Moodle, Thinkific, Teachable, or similar.
• Basic understanding of digital marketing strategies related to education programs.

Soft Skills

• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Problem-solving mindset with the ability to handle operational challenges.
• Passion for education and technology-driven learning.

Why Join E-Tutor Class?

• Be part of an innovative EdTech company shaping the future of education.
• Work in a dynamic and collaborative environment with growth opportunities.
• Engage with educators and learners to create impactful learning experiences.
• Competitive salary and benefits package.